Frequently Asked Questions

Is it possible to rent a car without a credit card?

By opting for the Super CDW Insurance (0€ Excess), neither a deposit nor a credit card is required.

Is it possible to receive a refund in the event of cancellation?

Yes, the reservation amount will be refunded if you have purchased CDW insurance, minus the insurance cost. Cancellation must be made up to 15 days before pickup.

My flight arrives/departs between 23:30 and 07:00. Is it possible to collect/return the car at that

Yes, we provide out-of-hours service at no additional cost. Please contact NextTur to provide a more precise time.

Are there any additional charges for young drivers?

NextTur Rent a Car does not impose any restrictions regarding the driver’s age or driving experience.

What is your fuel policy?

The fuel level of the vehicle at pickup must be the same minimum and correct level presented upon return to NextTur.

Is it possible to modify, extend, or cancel my reservation?

Yes, subject to the availability of vehicles at NextTur.

Which documents are required to collect the car?

1. Required documents: a valid driving licence and a passport or ID card. If your driving licence is not in Portuguese or English, please also bring an International Driving Permit.
2. Your identification document, such as your passport or ID card.
3. If you do not opt for the Super CDW insurance, a valid credit card will be required.

What should I do in case of an accident?

You must immediately notify the rental company (+351 912 981 842) and the competent authorities (in the event of a serious accident, 112; if not serious, 296 105 100), must not leave the scene of the accident, and must complete the European Accident Statement (DAAA).